QuieterHome—Buffalo Niagara International Airport

Buffalo's QuietTrack application

Buffalo-Niagara International Airport was the last major New York state airport outside of the metropolitan New York City airports to conduct an FAR Part 150 Noise Compatibility study. The Niagara Frontier Transportation Authority (NFTA, the airport sponsor) had invested significant effort in building trust within the community during the study process and was determined to maintain that trust during the implementation of the approved Noise Compatibility Program (NCP). NFTA put their trust in the C&S QuieterHome Program’s proven approach in August 2006 to implement the NCP. This program includes the sound insulation of two schools and approximately 1,700 residential dwelling units and acquisition of two homes. As one of the first steps of the program, NFTA acquired the two homes that fell inside of the DNL 75 dB contour and designated one of these homes to be the model home and consultant office for the program. The house was treated and the detached garage was transformed into a product showroom. Homeowners visit the home to learn about the program, view acoustical products, complete paperwork and discuss the various aspects of the program with the C&S team. Our project team is based in this home and is readily accessible to eligible homeowners and other interested members of the community. A key factor in the selection of C&S included the depth of relationships we have with the FAA. Working closely with the New York / New Jersey Airports District Office, we have facilitated annual meetings between FAA staff and the airport sponsor to continue to refine the funding plan and position the NFTA to take maximum advantage of available AIP grant dollars. The program began in earnest in early 2007 with the announcement of the pilot phase that included the sound insulation of 37 homes. Simultaneously, the treatment of the Maryvale School and Our Lady Help of Christians Church was launched to coincide with renovation work that the school district had planned for this facility. The successful completion of these first projects set the tone for the ongoing program and convinced the NFTA that they made the right choice in partnering with C&S to implement the NCP. C&S deployed our customized internet-based QuietTrack software application to assist the program team (including airport staff) in managing the program. With an easy to use search function, users who have a login name and password can locate any property within the program and determine its eligibility. Users can produce correspondence and maintain a record of communications and warranty issues. The details of each and every parcel in the program is maintained in QuietTrack and the built-in customized reports form the basis of much of the program reporting and documentation.